Privacy policy

Last update: February 20, 2026

The) www.iesales.hu operates this store and website, including all related information, content, features, tools, products and services, to provide its customers with a personalized shopping experience (hereinafter referred to as the “Services”). www.iesales.hu store is operated by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit and use the store, purchase products or otherwise transact using the Services, or otherwise interact with us. To the extent there is a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read the Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read the Privacy Policy and understand the collection, use, and disclosure of your information as described in the Privacy Policy.

Personal data we collect or process

When we use the term “personal data,” we mean information that identifies you or another individual or can be reasonably linked to you or another individual. Personal data does not include information that is collected anonymously or has been de-identified so that it does not identify you or cannot reasonably be linked to you. We may collect or process the following categories of personal data, including inferences drawn from such personal data, depending on how you use the Services, where you live, and as permitted or required by applicable law:

• Contact information – such as your name, address, billing address, shipping address, telephone number and email address.
• Financial information – such as credit card, debit card and financial account numbers, bank card details, financial account information, transaction details, payment method, payment confirmation, and other payment data.
• Account details – such as your username, password, security questions, preferences and settings.
• Transaction information – for example, items you have viewed, added to your cart, added to your wish list, or purchased, returned, exchanged or cancelled, as well as your previous transactions.
• Communication with us – for example, information you provide during your communication with us, for example when you send a request to customer service.
• Device information – such as information about your device, browser or network connection, your IP address, and other unique identifiers.
• Usage information – for example, data about your use of the Services, including how and when you use the Services and how and when you navigate the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you – including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services – for example, from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers – including when we entrust them with the activation of certain technologies and when they collect or process your personal data on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• To provide, personalize and improve the Services. We use your personal information to provide you with Services, including to perform our contract with you, process your payments, fulfill your orders, note your preferences and items of interest to you, send you notifications regarding your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for delivery, process returns and exchanges, enable you to post reviews and provide you with a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, SMS or post, and displaying online advertisements about products or services on the Services or on other websites, such as items you have previously purchased or added to your cart, and other activities you have performed on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and take action against fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our services. If you choose to use the Services and register for an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information with anyone.
• Communication with you. We use your personal information to provide you with customer service, respond to your inquiries, provide you with efficient services, and maintain the business relationship we have established with you.
• Legal reasons. We use your personal information to comply with applicable laws and respond to valid legal process, including requests from law enforcement or government agencies, fact-finding in civil litigation, investigating or participating in potential or actual litigation or other adversarial legal proceedings, and enforcing or investigating potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for lawful purposes in accordance with this Privacy Policy. Such circumstances may include the following:

• To Shopify, suppliers, and third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
• To business and marketing partners for the purpose of providing marketing services and displaying advertisements to you. For example, we use Shopify to help third-party services display personalized ads based on your online activity across merchants and websites. Our business and marketing partners use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to instruct us not to share information about you for the purpose of showing you targeted advertising and marketing materials based on your online activity with different merchants and websites. If you would like to exercise your rights and opt out of these uses, please click here
• When you instruct or request us to, or otherwise consent to, release certain information to third parties, such as for the purpose of delivering products or through your use of social media widgets or login integrations.
• To our affiliates or otherwise within our group of companies.
• In connection with business transactions, such as mergers or bankruptcy proceedings, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect the Services, our rights, and the rights of our users or others.

Contact Shopify

The Services are operated by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to Shopify and shared with Shopify and third parties, which may be located in a country other than your country of residence, in order to provide and improve the Services. Additionally, to protect, grow, and improve our business, we use certain Shopify-enhanced features that include data and information from your interactions with our Store, other merchants, and the Shopify Service. To provide these enhanced features, Shopify may use personal data collected from your interactions with our Store, other merchants, and the Shopify Service. In such circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. To learn more about how Shopify uses your personal information and what rights you have, visit Shopify Consumer Privacy Policy website. Depending on your location, you may exercise certain rights regarding your personal data by clicking here: Shopify Privacy Portal Linkwebsite.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or that are not under our control, please read their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on such websites. Information you provide in public or semi-public places, including information shared on third-party social networking platforms, may be viewable by other users of the Services and/or users of such third-party platforms, without any restriction on their use by us or any third party. The inclusion of these links does not, in itself, constitute an endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under your care who are not yet of legal age. If you are the parent or guardian of a child who has provided us with personal information, you may request that we delete that information by using the contact information provided below. As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as such terms are defined by applicable law) personal information of individuals under the age of 16.

Security and preservation of your data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send may not be secure in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these are not absolute rights, may only apply in certain circumstances, and in some cases we may refuse your request as permitted by law.

• Right of access/knowledge. You may have the right to request access to the personal data we hold about you.
• Right to erasure. You may have the right to request the deletion of personal data we hold about you.
• Right to rectification. You may have the right to request the correction of inaccurate personal data we hold about you.
• Right to portability. In certain circumstances and subject to certain exceptions, you may be entitled to receive a copy of the personal data we hold about you and to request that we transfer it to a third party.
• The right to opt out of the sale or sharing of targeted advertising. Depending on your location, you may have the right to opt out of the “selling” or “sharing” of your personal information, or to opt out of the processing of your personal information for purposes that constitute “targeted advertising” as defined by applicable data protection laws. If you would like to exercise your rights and opt out of these uses, please click herewebsite. Please note that if you visit our website with the Global Privacy Control opt-out flag enabled, depending on your location, we will automatically treat this as a opt-out request for the device and browser you are using to visit the website. If we are able to associate the device sending the flag with a Shopify account, we will apply the opt-out request to the account. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/ We do not recognize any other “Do Not Track” (DNT) signals that your web browser or device may send, other than those required by the Global Privacy Policy.
• Manage communication settings. We may send you promotional emails, which you can unsubscribe from at any time by using the unsubscribe option in the emails. If you opt out, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.

You can exercise any of these rights at the locations indicated in the Services or by contacting us using the contact information provided below. To learn more about how Shopify uses your personal information and what rights you have, including rights in relation to the information Shopify processes, please visit https://privacy.shopify.com/en website.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request as permitted or required by applicable law. You may, in accordance with applicable law, appoint an authorized representative to submit a request on your behalf in connection with the exercise of your rights. Before we accept a request from a representative, we will ask the representative to verify that you have authorized them to act on your behalf, and we may also ask you to verify your identity directly to us. We will respond to your request in a timely manner in accordance with applicable law.

Complaints

If you wish to make a complaint about our processing of your personal data, please contact us using the contact details provided below. Depending on your place of residence, you may have the right to appeal our decision using the contact details provided below or to lodge a complaint with your local data protection authority. The list of competent data protection supervisory authorities in the European Economic Area (EEA) hereyou can view it.

International data transfer

Please note that we may transfer, store and process your personal data outside of your country of residence.

Where we transfer your personal data outside the European Economic Area or the United Kingdom, we will rely on recognised data transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, unless the transfer takes place to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, revise the “Last Updated” date, and provide notice as required by applicable law.

Contact us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call phone number, write to us at sales@iesales.com email address, or contact us at: Majosi út 28/C., Apartement, Délegyháza, 2337, HU. We are the data controller of your personal data under applicable data protection laws.